Improving Your "Bedside Manner"

Posted by Rick Gelinas - Encapman at 6:29 AM

Here's a new EncapBlog video. It talks about the importance of doing a Carpet Inspection during the sales interview with your prospect. Just like a good doctor asks questions, professional carpet cleaners ask questions too. Using good questions opens up a dialogue with the prospect and helps you to convey the fact that you're a "professional" who is prepared to solve their problems for them. Take a look at the video - I hope you like it.